Can I extend my booking?
Once you have picked up your hire car, extensions are not normally possible. Instead, you will have to return to the office and start a new contract. If you need to extend your booking before you travel, some of our suppliers allow modifications whilst others don't. If they don't, a new booking would be required.
I have noticed that the price on your website has dropped since I booked. Can I have the car at the current, cheaper price?
These days prices are pretty much constantly on the move and often our suppliers will, if demand is low, drop prices. This means that if you have booked a vehicle well in advance, a better rate might become available close to the pick-up date. The great thing about booking with Bravo is that you're welcome to re-book whenever (as you can cancel the original booking completely free of charge). Note that if you would like to take advantage of a lower rate it will need to be a new booking. So, if you do see a lower rate, just send us through a new booking request. Once confirmed, we can cancel the original booking.
If I return the car early, will I get a refund?
No. Unless exceptional circumstances apply (e.g. death in the family, hospitalization), no refund will be made for unused days if the vehicle is returned early.